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| - Really between a two and three. I am an uncommon size and have never really owned a bra that fits properly. Last year I decided I needed to be an adult and invest in something that fits. Contours prides itself on being able to fit any body and they offer extremely personalized service. I stopped in on a whim one afternoon and they had space to accommodate me for a fitting.
Contours doesn't keep bra stock out on their main floor, so I highly recommend scheduling a fitting ahead of time to ensure you can be seen. You can't just browse and find your own size; after chatting with one of their fitters and being measured you'll be brought an array of items to try on.
On the day you go, wear the bra that fits you best/you like the most, and prepare to spend a lot of time topless with a stranger. The booths are private, but the associate stays with you as you try things on and helps make sure you a) know how to put on a bra properly [aka not clipping it in the front and wrenching it around to put the clasp in the back], and b) are on the right hooks and strap length. For me it was kind of being like being at the doctor - it's their profession so it wasn't weird being half naked, but I definitely wasn't expecting it, either.
My main issue is having bra bands that roll - it's uncomfortable and looks terrible under clothes. I expressed that to my consultant and her response was that every bra does that and it's just something all women have to deal with. This sent up red flags for me and I should have listened to my instincts, but I continued with the fitting.
After several different brands and styles, I found one that felt good in the changing room and seemed to fit well - no gaps or pinches. It was about twice what I typically pay at a department store, but I decided that if it was actually going to fit it was worth it. I added a few more styles I liked to a wish list that they can keep at the store for you, and made my purchase.
Contours does have a unique return policy. This review is about a year overdue so it may have changed/I might be misremembering, but I believe returns are for store credit if unworn, and if worn they'll credit you 50% of what you paid toward the purchase of a new item. I'm not personally a huge fan of this, but I felt like it was clearly explained before I made my purchase. The policy is posted in the store, my consultant verbally said it, and when I checked out it was on my receipt and the person working the desk also asked if I understood the policy or had any questions.
Now, why am I not a fan? Even though my purchase felt great in the store and great for about the first half hour I wore it later that week, the band rolled just like every other bra within an hour of putting it on. If I'm going to have the exact same issue as the bras I can find in a department store (and that I specifically brought up to my consultant in hopes of solving), I don't see the point in spending the extra dough. I hemmed and hawed about returning to try another bra, but I can't afford to keep buying style after style to see if they'll hold up. I guess I could try to hang around the store while wearing it for longer, but that seems like a weird thing to do. On a positive note, the bra did fit better overall, and if the band wouldn't have rolled I would have been extremely happy with my purchase.
So, very long story short: if you don't have a lot of issues with bras this is a great place to find extended sizes and custom service; if you have major fit issues on a small budget think carefully before making a purchase since you won't be able to return or exchange for the amount you paid.
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