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  • So apparently it's called The Jade now instead of Cathay House because of their new management. But it's worse than when it used to be Cathay House!!! The only reason I stopped going to Cathay House because my mom would always see cockroaches running out of the kitchen and the health department closed them down. We decided to give them another chance thinking that the new management would make everything all better. Nope. We got seated pretty quick so that's why I gave them a star. Other than that, food was cold. No one asked to take drink orders. There was no soy sauce on our table and it took 3 different servers + 10 minutes to get some soy sauce. The customer service overall was just horrible. They wouldn't even stand still to listen to what we need. They'd just hear one thing and before we can finish what else we needed they'd already storm off to somewhere else!! I understand that it was busy, but come on. I've never been so upset from poor customer service until I ate here. Huge disappointment.
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