I come here rarely however I just dropped by the other night. I remember back in the day when the first one opened on Yonge Street, a small Specialty Coffee shop, nothing really special but the locals loved hanging out there. They grew fast and their service has always been pretty good and friendly. A little pricey but what do you expect from a place like this. They have become a dessert place but also have a good foodie menu too. My date and I eat there last Sunday and enjoyed the food and the service. Prices are a little expensive but very competitive against like brands. The staff are friendly enough and the food pretty good. The deserts of course are still the best thing about this place.