First let me say I love Potbellys and will continue too. I just hope they raise the level of service, I understand it's hard to find good help, but try a little harder. Came today in for a breakfast sandwich and some coffee. The girl working the register did not pay any attention too me and was talking about wildey inappropriate stuff with the rest of the staff, even to go as far as show the dance moves she hit last night. The she finally rolls over with a "Hey Babydoll, what did you have", very nice. I order a coffee and she hands me a cup, but surprise there is no coffee made. At this point I just left the cup and walked out. I will be back because I love the subs, but if that crew is working again i'll just pass for another day.