First, I am a fan of Second Cup. But I'm glad this is not the first Second Cup I went to, else I won't think so flavorably of this chain.
While the place is not exactly small, the tables and chairs are not as inviting nor as comfortable as other locations. Worse is the restroom. Dimly lit, it just doesn't feel very clean even if it may be.
I even feel that the coffee isn't as good, though that may just be a halo effect.