I've been here twice during lunch and I'd have to say both times have been very pleasant. I enjoy getting a seat in one of the booths and people watch everyone walking in Eaton Centre :) Most time's I've gone here early (11:30-11:45 for lunch) since it gets pretty packed. I absolutely love their tomato soup, very tasty. I also like their baked potato soup which they have here and there as a daily offering. I usually pair it with a flat bread. The mushroom and neapolitan are my faves. I also enjoy their iced tea. They brew their own iced tea, so the tea isn't super cold but it comes with a slice of lemon. I get this half sweet and they also give you a refill during your meal! I would recommend coming here for lunch over going to the fast food restaurants if you want a nice meal during shopping or even during your lunch break on a weekday.