I recently went into the Chili's on 7th st and Bell in Phoenix and had a nice experience. It was a friday night so it was busy of course but we only had to wait about 15 minutes to sit down, if that. Our waitress, i cant remember her name but she was a young blonde girl, she was very personable and helpful. My step dad is a handful (he likes to joke a lot) and she handle him very well and laughed along with us. She was also very helpul with the menu and the questions we had towards it. Last but not least, its VERY important to me to have a drink refilled pretty soon after its been emptied because I drink a lot when i eat and she was very on top of my drink.
It was great.