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  • Nothing these people install will last. I hired them to replace my liner and they installed the cheapest liner I've ever seen. It had more wrinkles than an old persons behind. Installers said not wrinkles just dirt. Clean it and it'll be fine. IT Wasn't. They installed a pool heater that lasted 2 years and started leaking. They blamed it on my water being imbalanced even though I take it for testing every 2 weeks. I was a repeat customer. Bought a pump also. They charge you 135.00 even if its a 5 minute look at your pool. Got an estimate for new combo pool ( mine was 18 years old) They wanted 15,000 for just the pool. No install, no fence, no pump, no ladder. Got the same grade pool(probably better) from pool city for 13,000 included the excavation,deck, fencing, ladder, pump and install. Asked Alpine could they give me a break on the service call since the heater was not old and I've used them often. They said no. 135.00 just to come look at it. I'll not be using them again. Will stick with pool city because they seem to care more about keeping their customers. Now to prove how little they care. The manager answers my review obviously without reading it thoroughly. Said could go to manufacturer about liner. Hey Stacy, I stated that I just got a new pool from pool city. Heater didn't get used at all in 2017 because I needed new pool by then. My husband didn't let me know it was dripping when he closed pool in 2016. By the way I paid you 135.00 in early 2017 to look for 5 min and say pool couldn't be repaired. But its fine. I don't need to call you to get the run around. I'll use other pool places from now on.
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