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| - First mistake: barely skimming reviews when researching where I should crash for a few days.
Second mistake: skimming reviews on TripAdvisor (Yelp had a solitary review for this place). Apparently, TripAdvisor users are a little (or lot) more generous with the positive ratings.
Third mistake: not paying attention to the name; obviously "Super 8" should have given me a heads up on what I could (or should) expect. Maybe all of the positive reviews on TripAdvisor made me look past it?
I'm not suggesting this place is awful, but it's not great either. It's certainly an option, but it's not one I'm likely to use again because I've stayed at better places in the GTA for similar (if not cheaper) prices.
Of Note:
1) There were cigarette burns in the covers on one of the beds (two beds in the room), and the bed was also wonky; the springs on one side had been compressed so much that the bed was slanted and I started sliding off very slowly and awkwardly. The other bed was fine so I switched to that.
2) The TV was an old tube from my childhood days. The quality was... *makes "meh" hand motion*
3) The entire place is very dated in appearance; it felt as if I had gone through a time-warp to the early 90's. The rooms smelled semi-smoky (they have smoking and non-smoking floors, which would explain the smell), but seemed clean otherwise.
4) Free Wi-Fi is supposedly available. I wasn't able to access it on my MacBook. I asked them what the deal was, and the front desk guy wasn't able to help me because he said he only knew how to fix the issue on non-Apple computers.
5) There's a convenience store and gas station attached to the place. Kind of useful late at night. There's also a Chinese restaurant that I can't speak on.
6) Customer service was pretty legit regardless of the time of day. I interacted with them quite a bit. They didn't have an iron in the room, which was annoying, so I asked them for one, and they provided it pretty quickly. Also, when I walked into the room, the lights weren't working, and they came up quickly to correct the issue.
7) "Free" continental breakfast is available for guests. Go to the front desk in the morning, ask for a breakfast voucher, then get you some "free" breakfast. I keep saying "free" because there are actually two breakfast options. There is the "free" breakfast, which includes nothing but carbs (waffles, old people cereals, croissants, pastries, vegetarian samosas, toast, etc.). Right next to that, they have other items that you would actually want for breakfast but you have to pay for it. Usually, there's a server providing a heads-up on what is free and what is extra, but if they happen to not be around when you walk in, it can lead to some embarrassment; I was able to witness a young man stock up on meat and eggs, then when finding out it wasn't free, hand the food back to the server awkwardly. Personally, I felt like they should have covered the tab on that one because it wasn't his fault they didn't tell him what to expect when he walked in.
The place is pretty average; certain disappointing issues kept it from being a place that I'm likely to use again. The customer service is great though. Ultimately, your satisfaction will depend on your level of maintenance. I feel like I'm pretty low maintenance, but I still ended staying someplace else after a couple of days.
The samosas were nice...
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