This isn't solely a coffee shop. If you're looking for high quality coffee and service I recommend going elsewhere. This is half restaurant/diner with one corner dedicated to coffee. The vibe isn't exactly welcoming and the coffee shop line forms right in the middle of their walk way inside. You stand right next to their kitchen where orders come out. It's loud in here, very crowded and like I said before, NOT A COFFEE SHOP. Looked like a cool spot to grab drinks! It is in downtown Phoenix though so be prepared for downtown Phoenix. My drink was OK but I would not go back. I didn't finish even half of it.