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| - Terrible customer service. I called Walgreen's customer service 4 times, and never received a call from management as promised. Here is the email I sent them, which I have not received a reply to either!
This is the Walgreen's located at 2000 S Mill Ave Tempe, AZ
"I have called, and spoke with your customer service several times, but have never received a call back as I was promised. The phone number associated with these calls is 480.967.XXXX. The exact date and time should be in the notes from those calls. I am xxxx xxxx, a 59 year old Walgreen's customer of 30 years. I ride a small two wheel electric scooter. It is smaller than a shopping cart. It is not practical to lock this scooter, and the expensive batteries cannot be secured. This scooter is like a two wheeled skateboard with handle bars. I have ridden it to Walgreen's, and brought it in the store with me to pick up prescriptions on many occasions. The last time I picked up a prescription I was told by a man, I assume is a manager, that I can't bring my scooter in the store anymore. This is ridiculous as it is small, makes no noise, makes no mess, takes up very little room, and is my only means of transportation right now. No one has ever complained about it, and when I mentioned not being allowed to bring it in to the pharmacist, he could not understand why, and commented that people bring bikes in the store. I bring this scooter into the grocery, hardware store, fast food stores, and everywhere I go with no problems. I explained this on the phone to your representative, and was told I would be contacted. I was never contacted even after calling back several times, and was told the complaint was being escalated. . This is terrible customer service! I regret that I am contacting my Dr., and having my prescriptions transferred to CVS. CVS has no problem with me bringing my scooter in the store, and also allow my dog in the store, if I walk there with my dog. I am very disappointed with Walgreen's apparent lack of concern. I will also leave reviews on line wherever possible to let other people know of this incident. "
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