I don't know a thing about cars and Joe helped me find everything I needed, gave me a recommendation on doing something on the car myself and saving $150, then gave me exact directions on how to do it. Then he changed out the cap and hose I bought himself. Next he gave me a recommendation on where to find out, for free, what is wrong with my A/C, and told me to come back with the info and he would help me find the best and cheapest way to get it fixed. Plus he is friendly and a hunk. I am so grateful for this store and Joe. They are truly as good as it gets!!!