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| - My friend and I ordered 2 gyro sandwiches, 1 fries with 4 small ketchup, and 2 glasses of water. My friend was paying, and the Mid-Eastern guy (in his late 50s/60s) at the cashier charged us $17.50. There was no total amount of the tab. The tab just contained the quantity of the order (2 gyro sandwiches, 1 fries, 4 ketchup, and 2 water).
In the second time we went to Phoenicia Cafe, my friend and I ordered the same thing (2 gyros, 1 fries with 4 small ketchup, and 2 glasses of water). I was paying, and the Mid-Eastern guy at the cashier charged us $18.50. The tab didn't have the total price; it just contained the quantity of the order. My friend and I were surprised and gave the cashier the benefit of the doubt. Maybe the price had changed and the cashier, who is also the owner/manager of Phoenicia Cafe, forgot to tell the waitress about the price change. The owner probably started charging customers for the ketchup.
The third time my friend and I went there, we ordered the same order (2 gyro sandwiches, 1 fries with 4 small ketchup, and 2 glasses of water). My friend was paying, and the owner/manager charged us $17.50. So, we asked him if there was price change or a charge for the ketchup. The owner/manager said the ketchup was free and there was no price change of the menu.
My friend and I are now skeptical of the tab without the amount of each food item and the total price of the order. We are also skeptical of the owner's/manager's Math calculation. So, my friend and I have stopped going to Phoenicia Cafe. We are not happy how the owner/manager runs Phoenicia cafe and does Math calculations of the order!
To all prospect customers of Phoenicia cafe, take a photo of the menu, count your order, and DO the Math calculation accurately yourself so you don't get overcharged! Do NOT rely on the Math calculation of the cashier, who is also the owner/manager of Phoenicia Cafe!
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