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| - I've been here as a patient for extended periods, and I have mixed feelings here. As such, I've broken the ratings for each section.
MEDICAL CARE
For the most part, I've found the nursing staff to be more or less outstanding. Being the front line who have to deal with people's body fluids, pain, abuse and more, I always have respect for them as they are always the first to always know the signs of a patient's habits and general recovery. THey also tend to be able to catch the mistakes of an overworked doctor who spends only 5-10 minutes to diagnose a situation quickly and often make huge mistakes as a result (I'll be glad to explain with friends over beer one day). Soooo... it's a 5 star rating for the nurses, but a 2 to 3 star for the doctors.
ENVIRONMENT
As for the hospital itself, it's a pleasant enough place, with art all over the place and plenty of dedicated volunteers (though I truly wish that the religious volunteers take the hint that I have given up organized religion once and for all and to stop praying to save my soul and see the light... they mean well but they PO me to no end).
FOOD (NOT PATIENT)
The cafe and food resources are actually not bad, though the amount of fast food they make available in the cafeteria is kinda suspect for a place that's supposed to encourage health. Also, the "freshly" made soups involve a freshly made industrially sized can of Campbell's and dumped into a large soup cauldron. So food wise... hmmm... I would say 4 for the cafes, and 2 1/2 for the cafeteria.
COMMUNICATIONS
I would have to rate the IT staff of the place a 1 star, and the now fired company that handles the patient phones a 0 if possible. Patients are not supposed to have cell phones due to the possible liability with wireless electronics in some cardiac equipment. But at the same time, the company that managed the patient phones' were fired or something, so there was no phones for any patient. Add the fact that the ONE public access computer for all of the patients was shut down because the IT staff couldn't understand how to put access restrictions on websites and I was stuck with ZERO means of communications to the outside world for over a week! Short of smuggling messages through my partner when she visited, it was like being in a communication version of a gulag, especially as all of the public access phones were also disconnected and there was no pay phones to be seen. If I had a real emergency that needed me to communicate something, I never would have been able.
OTHER
The Hospital is definately placed in a beautiful area, next to a great bicycle/walking trail, overlooking the Reservoir with plenty of trees and plants. One day, I literally snuck out of my ward and climbed down the steep nature trail down the cliff to wave hi to my friends of the Red Eyes Paddling Club while they were training. After that, I did a bit more exploring around the nature trails, which go on all over the place. If I was was in better condition at the time (my endurance due to the long stay was probably 1/4 of what it would normally be), I might have explored it much more extensively, and might still do one of these weekend.
So overall, thanks to my undying gratitude to the nurses, the hospital overall gets a 3 overall score. Some strengths and weaknesses, but still in the end, not a bad place to end up in if you really need to.
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