I was drawn in by the positive reviews and the simple price list on their website. Should have known better...
1. They state 59.99 for a optical drive replacement but when you go in, it's 69.99.
2. The guy who repairs the boxes has a pretty good demeanor, the guy who fills out the orders is dismissive, doesn't make eye contact and over all doesn't really give a shit about the customer.
3. I had a game in the old drive (forgot to take it out) so I had to go back. Luckily they had the game but some how it went from brand new to having a circular scratch all the way around the game. Oh but I didn't need to worry because even though this "mishap" occurred they assured me they had "a guy" who could fix the scratch.
That's great, so you overcharge me, scratch my disc, and then offer to fix the disc for a fee. This place is crap and you're better off going to Best Buy or directly to Microsoft.