As a long time client of Hungry Eats am very disappointed in a recent experience.
45 minutes after it was placed (and paid for) my order was arbitrarily cancelled with no communication from Hungry Eats for another 30 minutes. When "Mike" did call me he sounded more like a frat boy and not a manager (here's a suggestion, don't call an irate customer "bro", it doesn't help). He gave a fairly weak explanation to what happened and assured me that my food was still coming and that he'd offer me a $30 credit for a future order.
To the restaurant's credit THEY did deliver the order (not a Hungry Eats driver) but on reviewing my account the following day there's no indication of Mike's credit.