I have only been here twice but so far so good. My husband got the picnic hotdog and I got the Big Apple sandwhich hot. The food was super yummy. Messy but good! Everyone I have encountered in both trips have been super nice. The only reason they are nit getting a 5 star is my second trip I ordered the picnic dog and this time the potato salad had HUGE chunks of potato. Big enough that I would take two bites out a piece. Kind of doesnt go well with the hotdogs when it is that big. I don't remember my husbands being like that but I could be wrong. Overall this place is wonderful.