This company ruined our house with a plumbing fix install that we were told by some of the actual people that were part of it all was done incorrectly. They removed the evidence while we were away so .... bit our do sitter took photos. The install failed and the main water line flooded our whole house with our dogs inside. They did take liability for it but and mistakes happen. But the worst part for us was the owner never bother to call or say anything to us.
We came home on a friday night with no where to live and no one even called us back from the company. Thank goodness for our folks. We were away getting married and came home to this. It was awful. 7 months later we got to move home but still fixing things and financially will take a long time to recover. Personal property loss was terrible as well.
We dropped Service One because they use them for service and as bad as their reviews are I can't support a company who would send then to people's homes. Be aware.