My daughter and I went there today to have manicures done. What we experienced was less than quality. What my daughter received was a twenty minute, TOTAL TIME, gel manicure with cuticles nicked and bleeding on the sides of the nails, and her cuticles were not pushed back and trimmed which made her nails look short and stubby when in fact she has long nail beds. I guess when they let you soak your fingers for less than 30 seconds then start going to town on the cuticle nothing is softened up to trim so hey, why bother. When we got home, she (my daughter) pushed her cuticles back and trimmed them herself so now it looks like she has one to two weeks of a grown out gel polish. This entire manicure needs to be redone properly to look nice for the holiday. We were walk ins with no appointments, but the rushing with us to fit us in was less than desirable. We will not be returning there. I wished they would have told us it would have been a little bit of a wait as we would have waited till they had the appropriate amount of time to do this properly. My gel manicure took a total of 30 minutes and was "Ok". Nothing spectacular. Mine was done by Anne. My daughter had hers done by another girl there. All salons I've been to give you shoulder massages as part of their manicure services.......nope, not here. Too bad, we will be looking for a different nail salon.