I go to this location because it's close to home and open all night. Unfortunately, you have to use self checkout and it is not reliable AT ALL. Tonight I spent around 15 minutes standing there because it just has errors every 3 or so scans. Usually the errors seem to be from putting an item in the bagging area and it wants you to move it and scan it again.. I'm not trying to be billed twice.
Since it's late, all of the employees are busy packing the shelves and such so it's very hard to get someone to clear the error of "an assistant has been notified to assist you" so you can move on and keep scanning.
If you need to purchase alcohol, forget about getting out of there quickly!! Only a couple people seem to have the ability to help you out there.
I do understand the employees are busy but tonight was just too much. I had to use their phone and page the intercom after trying through the computer 20 times to notify someone that it was stuck again.
Also, a huge gripe I have is that the avocados are frequently very bad. I am not new to picking out produce and, from the outside, they seem fine but there's a high chance they will be horrible once you open them up. I never have this problem at Trader Joes or Sprouts but they are not open late.
The employees are very nice at this location but I think that was my last time shopping there until they upgrade the self checkout system or have a dedicated line with a real human to help.