I get that the servers are supposed to be rude and snarky. I love that! However, when you NEVER get refills, take twenty minutes to get a drink order taken, the food is overpriced and comes out COLD and the server NEVER returns ever...there is an issue. I get rudeness,( I get snarky with my tables all the time, in a fun way) but not at the expense of doing your job.
I have always wanted to try this place, and was very excited. After this I am deciding this is a place where those servers who couldn't handle a real station at a real restaurant went to get jobs..being rude and a smartass is part of the fun, neglecting your customers is not. What a disappointment.