Groan. Unfortunately, not impressed. Hostess clueless. Took care of personal business for 15 minutes before seating us. Zombie waitress with no personality. Also, we were upcharged for everything without letting us know ($3 to sub side salad instead of potatoes and $5 for three medium pieces of shrimp). We did complain - no response, no customer service. Additionally this is 2013, how do they not carry gluten free sandwich options? Place has great potential. Would really love to see them become more customer service oriented. This seems to be a problem throughout Vegas and what keeps us from being a world class city. Backwards mentality. Short term profit instead of customer loyalty. Good luck with that!