Obviously unfamiliar or ignorant to the meaning of the word/concept "appointment". Scheduled a 6:30 appointment to have my son's hair cut. Arrived at 6:30 for our appointment but found only one stylist working (she had obviously just started with the client in her chair) and we were advised that she would be with us in 15 minutes. That 15 minutes looks like it is turning into, at least, 30 minutes. What is the point of taking an "appointment" if you are only going to have one stylist and not honor the appointment. If I wanted my son's hair cut at 7:00, I would have scheduled a 7:00 appointment. WTF?
Just discovered a 6:30 "appointment" means 7:10 in Supercuts-speak.