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| - Chose the Great Dane for lunch with my husband and my sister, who was visiting from out of town, as we had a gift card we had received as a gift and always wanted to try this location. Unfortunately, the service ruined our experience here, and we will not be returning. Upon walking into the restaurant, the hostess asked us if there were just going to be three in our party. We replied "yes-3". She grabbed menus and when she was seating us outside, realized she had only brought 2 menus with her, so apologized and said she would be back with a third menu. After about 10 minutes, it was clear she wasn't going to bring us another menu, so my husband and I shared, which was fine. The restaurant was not busy at all, so can't see a reason why the hostess would have forgotten to bring us the third menu. After about 10 minutes, a waiter greeted us and asked to take our order. My sister and I decided to split a burger, and my husband went with the Wisconsin Mac & Cheese. After about 20 minutes, a different server brought the burger out and asked if we needed anything else. We told her my husband had ordered a mac & cheese and was waiting on that. The waitress looked confused and said she would go check on that. Initially, I waited to eat the burger, as I'd wanted to wait for my husband so we could all eat together, however, after about 5 minutes, and our waiter stating that it would still be a few minutes on the mac & cheese, we decided to eat our burger or it would get cold. About 15 minutes after we got the burger, my husband finally received his order. I asked the waiter if he could please bring us a bottle of ketchup from inside (I don't like eating ketchup that has been sitting out in the sun, and have gotten sick from that before). He looked upset and instead of going through w/my request, which would have taken him about 5 seconds, he instead replied "Oh. No-it hasn't been sitting out here long. Maybe just like 2 hours" and walked away. It took about 20 minutes after my husband had finished eating his meal (and about 45 minutes after my sister and I had finished ours) for us to finally get the bill. Again, don't really understand, as the restaurant was not busy at all. When we finally did get our bill, we noticed there was an additional charge for my sister and I splitting a burger. While I don't agree with this policy, I understand some restaurants have it, but would have appreciated being told of this additional charge by our waiter, or having it noted somewhere on the menu, which it was not. The food was very average, the menu isn't anything special, and the prices are on the high side, but my husband and I will not be returning due to the terrible service we received while here, which ruined our whole experience. There are many other restaurants in the area that are far more deserving of our business.
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