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  • First things first... Dr. Dalley and her two nurses that work with her are fantastic. Her front desk staff, however, is not. I've been going here since I moved to Vegas four years ago, I switched for about a year because of insurance and then went back about a year ago. I'm currently five months pregnant. Her desk staff has never been great. They're not particularly pleasant or helpful and if you try to call in it's almost impossible to get through. I've spent countless days panicking where I needed an appointment and could not get through and despite leaving a message they do not call me back. Today I had an issue, I'll spare you the details, where the staff was incredibly rude to me so much so that I ended up storming out and declaring that I was changing doctors. They do not have the people skills they need especially when dealing with pregnant women. I went back to get my medical records to drop at a new office and I didn't get an apology. I also texted Dr. Dalley thanking her for all she's done but letting her know what happened. I have yet to hear back. It's clear they don't really care about the patients here and if you go there or not. My advice, stay away. I'm now without an obgyn with no guarantee of being accepted anywhere else this far along, all because the staff doesn't know how to be decent human beings. Update: Dr. Dalley's response was "that is your decision, good luck with your delivery." I guess she's fine losing a patient and letting her rude staff continue their behavior.
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