| rev:text
| - I saw my friend's show here and, not being familiar with downtown, I went to their website to find out what the parking options are. They recommend parking at the Arizona Center garage, with a $6 pass they can sell you at the theater box office. This seemed like a good deal, so I did it.
The Arizona Center is more than half a mile from the theater, which did not bother me until I ran into a problem. My problem was that I could not exit the garage with the parking pass. I tried more than one lane, in case there was a malfunctioning machine. Still no dice. I had been sold a bad parking pass. So I called the theater for help I spoke to someone who did not apologize to me and also tried to blame me, saying the pass is only good after 5pm. Unless they need to update their website, this is absolutely untrue, because it was a Saturday and the pass is supposed to be good all day on weekends according to the site. He then asked me if my credit card wasn't working in the machine, which is completely missing the point, since I had ALREADY PAID for parking, or at least thought I had. He had no solution for me and I did end up paying an additional $18 to leave the garage. The man promised me a phone call from the box office manager that night.
I called several times in the next few days, with little success at speaking with and actual human, and reached one girl who told me I should come down and talk to the manager in person. I can't believe that I had to point out to her that going there in person, aside from being a huge inconvenience I should not have to suffer, means that I WOULD HAVE TO PAY TO PARK.
FOUR DAYS and many voicemails from me later, i finally received a call from the box office manager. He asked me to scan the $18 parking receipt and email it to him, and he would get me the refund from the Arizona Center back onto the card I used to pay for it, since the machine knows what card it was. So I did. Then I received an email from him with an attached form to fill out in order to process the refund. This form asks for all of my personal information, all of my credit card information, and my signature. It's like they have no idea that it is 2017 and identity theft is a huge problem! I emailed him back and said that I am in no way comfortable sending all my personal details into the great unsecured beyond and perhaps there is another way to resolve this. The box office manager had also mentioned that in all the parking refunds he had processed, he had never had to ask someone to fill out this form. So, yes, there IS another way, and clearly it had been used up until sometime around last week.
So he says he is submitting my comments to the Arizona Center and it is out of his hands. His organization sold me the fraudulent parking pass, so it is VERY MUCH in his hands to refund me $18 by check, and it is ENTIRELY his responsibility.
By the way, I found out after the fact that there are cheaper garages nearer the theater, too.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)