Once my favorite local restaurant, this location now specializes in disappointment. My last three to go orders have been wrong, lost, very late, and often a combination of all three. Managers refuse to credit your card - even for food you don't get - which has caused me to contest charges with my AMEX company. Instead they offer issue you a credit for the wronged item and ship it to your house. Sometimes it comes....Most times, it does not.
Is the food good? Sure....if you can get it. Overall there are too many other options in Summerlin...We don't need to be subjected to poor service and execution.