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| - I truly do not understand how this establishment has 4.5 stars. I can only assume that they are very old reviews and the place has since gone downhill. My husband and I decided to come here for dinner based upon the 4.5 stars on Yelp on a recent Friday night. We couldn't quite figure out what this place was supposed to be. The decor and atmosphere is all over the place. They have a dry erase whiteboard outside with daily drink specials and when you walk in, there is a bar with a tv to the left (giving the place a sports bar type vibe) but when you are greeted by the hostess they lead you back into the dining room which is decorated with more a lounge feel. The service was friendly, but seemed extremely disorganized. At one point while we were waiting for our server to get our drinks, another server came to our table and asked us if we had gotten served yet, it was very strange. We ordered an appetizer of the Turkey ribs, which were very good. Again, the weird disorganization, we were given tea cup saucers as our appetizer plates, they weren't quite large enough for the ribs. It just made it awkward to eat. We went to order our entrée's and there was another awkward moment. They have two sides to their bifold menu, the menu on the left has a Lunch Plates title, the menu on the right has a Dinner Plates title. Generally, when you have food being served during a specific time, it's mentioned somewhere on the menu, to let you know. Literally, every single restaurant I've ever been to, if they have a specific time frame for certain menu items, it's mentioned, usually in bold type under the title. Not here. So when I went to order the Belle Burger, I was told that is only served at lunch (however, they don't specify exactly what time that is). So, we took a few more minutes to make our selection. There wasn't really anything on the dinner menu that interested me, so my husband got the chicken and waffles and I ordered a side of parmesan truffle fries (figuring we'd split his entrée and my fries). When our food came out, it was only his chicken and waffles that were delivered to our table, no fries. Our server never came to our table after taking our order so we couldn't even ask about where my fries might be. We started in on the chicken and waffles. I can deal with disorganized or slow service, I can deal with awkward moments, but only if the food is phenomenal. This food was not even close. The waffle tasted old. It wasn't crisp on the outside and cakey on the inside. It was chewy, tough, and flavorless. We tried dipping it in the maple caramel dipping sauce to try to moisten it up a bit, but even the sauce was bland (it didn't even taste sweet, which was so weird). The fried chicken was dry, and seemed overcooked. The saving grace on the chicken was the gorgonzola sauce. It at least imparted some flavor. We didn't even finish the waffle nor the chicken. We put our utensils and napkins on top of the plate to indicate we were done. We probably sat there like that for 10 minutes, until I finally caught the eye of one of the servers (not ours, but I wasn't picky at this point) and said we'd like to get our check. She asked me who our server was and we told her, and she said she would find her. So we sat for a few more minutes. At this point, my husband could not stop laughing at the absurdity of our situation. So, we finally see our server come out of the kitchen door with food in her hands, she sees us, and immediately goes back into the kitchen. A few minutes later she comes out with a small bowl of fries and tries to give it to us. I tell her I no longer want it as we were finished eating, and we are just looking for our check. She then tells me "They didn't tell you how long the fries would take so I'm sorry for that". It's nice that she's apologizing, but it seemed weird to me that fries would take longer to cook than fried chicken and a waffle, especially since we ordered them at the same time. Also, she is the one that took my order, so I'm not sure if she meant that someone else was supposed to come to my table and tell me that the fires would take 3 times as long as an entrée. We finally got our check, paid, and got out of there. We ended up going to another restaurant since this one had been so disappointing. All in all, I would say our experience here was not a 4.5 stars experience, but that's how it works sometimes. Maybe the night we went was a fluke, but we won't be back to find out.
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