If you want to get ripped off, call JR Perkins. They charge a large service call fee, AND a high installation fee, and don't wrap it into one. Most companies waive the service call fee if you get work done with them. JR Perkins does not, and doesn't tell you that up front either. Most companies perform the same work for about 1/2 as much and don't price gouge. If I could give 1/2 a star, I would.