This review is rated on shopping at this location not boarding or grooming. First of all the prices at PetSmart in general are to high and keep going up. I only go there because they are the closest for me.I purchase my dog food at Pet Supermarket because it is $3 less per bag. I will probably start purchasing all my cat at dogs needs at Pet Supermarket. Where to start? It is always chaotic in that store and why must the dog trainer be in front of the store by the registers? If the training is not up front they are up and down the aisles making it difficult to shop. I thought they had a little area off to the side? I don't recall every having a great shopping experience here. One time I was going to purchase a large cat tree and 2 male employees watched me carry it to the front and never offered to help. I found out it was not the one on sale so did not buy. I carried it back to where I found it and the same 2 employees watched me, again never offering to help. The location of this store does not help after you search forever for a parking space you would hope to have a good experience and reasonable prices to make it worth your bother.