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  • Called to get a ballpark figure on a rebuild price or a price on an outright remanufactured transmission. Instead of being helpful he insisted they had to take my transmission apart to see what exactly the problem was. I have a vehicle that has very specific and well known issues to anyone who knows transmissions. I explained it was the 3rd gear slipping and if he couldn't give me a price on rebuild that I needed a price on a remanufactured transmission. He continued to talk to me as if I had no clue how a transmission worked. I assured him I know transmissions but just don't want to spend the time on it and I was simply looking for ballpark figures. He kept on insisting that I purchase their service that would check the transmission for issues etc. Overall the phone call was horribly unprofessional and rude. I finally said I would just go elsewhere and he began to laugh at me then hung up. Read the rest of the reviews and you can see this tends to be a trend when dealing with these guys.
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