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  • Unhappy with this Double Tree. I made a mistake online and somehow ordered a smoking room. I arrived not knowing this. I am an HHonor member for over 10 years. My presets online default to king bed non-smoking. I didn't think twice when I ordered the room online. Once I went to check in, the guy behind the desk says, "King bed, smoking". Ummmm no. I said there must be a mistake. I don't order smoking rooms. Dude: "well that is what is on the reservation, you should really check your reservation more closely." Thanks Captain obvious for adding insult to my injury. It's cool. I think other hotels will get my money next time. It is unfortunate that no other rooms close by were available tonight. Instead I think about the sign in the room which reads something to the effect of "if your stay isn't superior, we will make it right" or something like that. Yeah, no. I would take a picture of it but my room stinks and I am sitting at Applebee's avoiding going to bed until I am drunk enough to not care where I am sleeping.
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