The severe lack of professionalism of the "agents" that work at this company is astonishing.
I had to go through about 4 agents before I found one that would:
a) answer my calls/texts/emails
b) actually show me listings I had requested to see
c) wasn't condescending when answering questions (which may have been dumb questions, but I'm not a real estate agent and didnt go to school to learn what they did, which is why I asked)
d)allow me to lose properties that I really wanted to lease (two in a row) due to taking 3-5 days to follow up, if ever at all
and even then, it was like pulling teeth to get them to take my money to apply for a place - I always felt like i was at the bottom of their to-do list simply because I wasn't BUYING a condo, meanwhile their commission cheque on my rental ended up being about $1000 - which is ludicrous when I did the majority of the work myself to find the place. All they did was open the door and stand there texting on their phone as I looked around (on my own) and sign some papers at the end.
Sadly, with the booming real estate rental market - we know your company will never really suffer a loss of business, and that those agents will remain busy - but what we CAN hope for is that your reputation suffers over time and you eventually go under before having raked in too much of our hard earned money with your useless, rude right-out-of-school "agents".