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| - I am really impressed with how responsive Nelson Pediatric Therapy has been in getting me set up for speech therapy for my twin boys.
The last few years with the whole pregnancy thing, and new twins has been packed with dr. visits, surgeries, pre ops, post ops, eye appointments.. so many visits!! We have had some good experiences with front offices, but mostly bad. It's probably a 1 out of 10 good experience ratio we are talking here.
My experience with the Nelson Pediatric Therapy office was easily the best I have had when dealing with healthcare. Clarysa in Records is who I have coordinated with the most, and she is rad. Super responsive.. calls me, emails me.. She makes sure all my questions are answered. She kicks butt at her job, and my life is a little easier for it. Nelson is blessed to have her, and if the treatment is any reflection of how their front office is run, then I will be satisfied.
Also, Wendy with Billing helped me out with some insurance stuff too and she, like Clarysa was on top of it.
I will update after we have had therapy.. but so far, this place is excellent.
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