The rating is for absolutely everything and it's my first long one -- which I hate
Ordered a white pizza with bunch of topings, wings and two cups of baked minestrone soup and one slice of pepperoni pizza.
Please do not bother with the pizza. It was probably the worst I've ever had. I'm from NY, this is not NY pizza. It was too salty, super soggy and too thick.
Wings came cold
Mild sauce was absolutely nothing but vinegar. It was inedible. I think they make it in house so this must have been a bad batch.
Single slice of pepperoni was pretty decent and crispy.
Baked minestrone (with baked mozzarella cheese) was a bland soup with pieces of curdled cheese at the bottom of cup. Was not hot or warm.
WORST customer service. Called to express disappointment with soup (anticipated that cheesy goodness) and the girl on the phone could not possibly have less "I don't give a F" in her tone. "Said OK thanks now we know. I don't know that cheese goes to the bottom of cup for deliver because", and get this, "no one has EVER ordered soup for delivery and we have no way of knowing". I guess they do not bother to check the food before they send it out and it's impossible for them to lift a lid and make sure the food made matches menu description.
Also please note that when you order "kalamata olives" you will get canned black olives. I don't think they know the difference between the two.
I am across the street from them. We waited well over an hour for a delivery. Probably closer to an hour and a half--I will check the times.
I am so angry that I spent $58 on this awful awful experience. I will definitely not EVER make that mistake again. What a waste of my money. I've also expressed my feelings to their corporate office and do you think anyone so much as sent me an automated "thank you response"? No.