The food is pretty good, and the prices are fairly reasonable considering the portion sizes; however, what really stood out to me was the service. I ordered food online and picked it up. Upon leaving and then later beginning to eat it, though, I realized that they didn't include shrimp in my meal. Normally, I wouldn't care all that much, but since I had paid extra for it I decided to go back for either a 2.00 refund or to see if they could add shrimp. Anyway, the guy really apologized and insisted on giving me a whole new fresh meal. Since mine was partially eaten and I felt bad wasting the rest of it, I said that wasn't necessary and asked if they could just add shrimp to it. The guy did, and then insisted on giving me a card for a free meal the next time come. Very impressed by that.