The food is fantastic. The pot rice is flavoured just right, and there's just enough rice sticking to the pot to give you the crunchiness that is a necessary part of the pot rice experience.
But to get to the food, you need to accept that this is your strip mall hole in the wall. The walls are decorated with laminated posters of horses running... somewhere. Possibly away from the columns on the wall, which are a lovingly decorated with 80s-style wallpaper. The ambience is elevated by some ceiling decor that tries to be hip in its faded blue glory, but is so out of step with the rest of the restaurant that it must be a holdover from a previous tenant. The tables are cramped. One table looks like the interior decorator ran out of space, and just gave up.
The wait staff is super nice, but not super great about moving the ordering process along. Expect a wait, but partly because pot rice just takes that long to make.
All of this should not deter you from going. The food is worth it!