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| - I read the reviews on this place just before I left. I asked the question when I arrived, "Have you been here before?" "A while back, it was pretty good."
We had reservations for 7:30pm on a Friday night. A good call I thought. A table of 5, we all arrived on time.
Service was pretty slow to start. There were only 2 other tables although there were two small parties around the hibachi. Additionally a few people at the sushi bar, but very quiet. Reservations definitely NOT required.........
Finally our drinks arrived, and we all ordered a couple of sushi dishes each, with some edamame to start.
After nearly an hour (I'm not kidding) I walked over to find that some of our food was waiting on the side to be delivered to our table. Of the 5 plates, 3, then 4 were ready, but were just sitting there....... drying up.
We asked why our food was taking so long, and a guy, (I hope he's not a waiter!) abruptly turned to us and said, "We're VERY busy!" There was only ONE other table (still waiting for food) in the WHOLE restaurant.
It took over an hour before all of our food arrived.
The rolls were small, though tasty. The food didn't taste terribly bad, but it had lost a lot of that "fresh, just made" taste that separates this sushi to supermarket sushi.
One sushi chef for this type of restaurant for a Friday night? That's crazy.
Maybe because few people come here to eat, they don't need many staff, or they don't need many staff so one comes here to eat? Either way, it was a dismal meal, with appalling overall service, and surprisingly this restaurant sits inside a JW Marriott Resort?? I wonder if they know how bad this is?
The manager did come over an finally apologize to us. We were offered a free beer (for those drinking beer) or 15% off. She did a good job listening, but I feel this isn't the first time she's heard these complaints, and looking at the other reviews, I'm sure it's not.
One thing's for sure, they make TV shows about failing restaurants like this. Gordon Ramsey, where are you?
Would I recommend this restaurant for sushi? "Methinks not."
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