Flight got horribly delayed, so I came to this nice little place to have a bite. They have no waiters, just computer screens to order your meal. Didn't mind that-they had a nice menu and I ordered the chicken quesadillas. They arrived about 10 minutes later, pretty dry and flavourless, but I wasn't expecting much. Then my teeth crunched on something hard-not something you want in a quesadilla. It turned out to be a chicken bone. No big deal, so I didn't make a stink, just decided to not eat the rest of the food. I don't want to break my teeth on a chicken bone at an airport restaurant.
Then my bill came. There was a 15 % tip added to the bill! For who? There was no waiter and my food sucked. So I asked to see the manager to complain, and he did refund my money, so thanks to him. But I would not go back to this place. I go through this airport all the time- unfortunately the restaurants near these gates are few and far between, so you have very few choices- but you're better off with packaged sandwiches from the convenience booths in the area.
And let's not kill the jobs of our local waiters! They are the ones who give your dining experience the personal touch. Getting too rare these days.