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  • I QUIT THIS CHAIN A NUMBER OF YEARS AGO...WHY DID I GO BACK! Times quoted were accurate and not guessed. A couple of years ago when I was working in the Toledo Ohio area, I stayed in the town of Maumee at a Courtyard. Right next to it was an Outback. I wrote a couple of not so good reviews and swore off Outback forever. My wife and I went back yesterday to an Outback in McCandles Pa. WHAT A MISTAKE! This restaurant made the one In Maumee look like the best Restaurant in the chain. 1. Call ahead seating. What a joke. We called and were told that if we were there in 10 to 15 minutes we would be seated promptly. We arrived in 10 minutes only to be told it would be 25 to 30 minutes. 45 minutes and we were still waiting. 2. Finally we were seated and the hostess that sat us dropped the menus on the table like we and the menus had no worth. 35 minutes later a waitress came to the table. 3. My wife ordered the 12 oz Prime rib. When it was served, it was a ribeye. When we questioned her, she said that they were out of the 12 oz Prime rib. I asked, do you just substitute without asking when you run out of something. I just got a blank stare. My wife's baked potato was not done and it was lumpy and hard. 3. We had to ask for their normally delicious warm brown bread. After quite a while we were presented an unheated loaf. You can imagine what it tasted like. 4. Not for me. I ordered the bone-in Ribeye, which is their specialty. Since we live near Pittsburgh I asked for it to be done "Pittsburgh Medium". This means charred somewhat on the outside and medium inside. It came out Pittsburgh raw. I stopped the manager at this point and he said he will cook it himself...raw again. He did offer me a glass of wine, but the meal was a disaster. We paid full price but were given a couple of small gift cards. That was a too little, too late as where would I use them?...As I don't plan to go back.
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