I've been going to this clinic for over a year. Doctors in this clinic are great. I'm giving the place a 3 star because of its receptionists. I find their behaviors rude.
1. They rarely make eye contact when talking to patients. Most of the time they look down and you have no idea whether they are listening. My experience is that half of the times they are not.
2. They ask what you are there for but rarely wait until you finish one sentence. This had led to mistakes. However, they never apologize after they make a mistake and just blame it on patients.
3. I can overlook this one: no greetings or smile when talking to patients.