About: http://data.yelp.com/Review/id/2wH3mC4

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-07-24 00:00:00 (xsd:dateTime)
itemReviewed	Cleveland Lighting
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	13 (xsd:int)
rev:text	I had a really bad experience here which I think other customers should be aware of. 1) Change in store policy where they won't place an order without full payment up front. This was different than when I worked with them in the past, and different from the way most companies handle contractors and large institutions. 2) The salesperson I ordered from left while I was in the middle of a large project and no one else at the store knew about what we had agreed on. It took lots of unanswered emails and voicemails before I talked to someone else at the store who informed me of her departure. 3) Serious attitude from the new salesperson we worked with. When our order finally arrived I called her to say I'd be arriving in 20 minutes. We'd made a payment in full based on their invoice. Then she tacked on $40 freight charge which was never discussed and made a big deal about it. This after spending $5-6k this summer at their store and having a terrible experience because of the old sales rep leaving without anyone else there picking up her slack. Based on my experience if they're willing to treat a large institution like this (where lots of repeat business usually comes from) they'd treat individual buyers even worse. 4) She said that they need more notice than 20 minutes for a pick up (no one had ever informed me of that) and that's not how it worked in the past. Plus, most of the time nicer light stores deliver on-site. Then we were unsure if everything would fit in one go and were told there would be a storage fee if I didn't move all of it at once. 5) The warehouse guys loading the van also had bad manners and made me incredibly uncomfortable. The amount of hidden fees, stress, and inconsistencies at this place is staggering. I will be very happy to take my business elsewhere from now on.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Elias

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