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| - DON'T COMPLAIN OR ELSE THE CHEF WILL COME AND BE RUDE TO YOUR ENTIRE TABLE AND RUIN YOUR EXPERIENCE
I frequent a lot of great restaurants in Toronto with my wife and our friends and we had a terrible experience at Actinolite this weekend. As locals of the Christie Pits neighborhood we were really hoping that this would be a gem, it wasn't, we are really lucky that we have so many other amazing places around us.
We went to Raw Bar the next night on Dundas and it blew Actinolite out of the water in food and in service. This may be a long review, but it is a good story, so hang in there readers.
Six of us went out for dinner and we all ordered apps, mains and a few bottles of wine. Three of us ordered steaks and when they came to the table two of them were definitely done medium, when we had asked for them to be done medium rare. There was no pink inside the steaks and my steak was literally half the size of the streak my friend ordered who was sitting in front of me. I wondered if mine was thicker, so i cut a middle piece and compared it and it was exactly the same height. We told our waitress that we had a few issues, she agreed with us and told us she would see what she could do about it. The next thing we know the chef comes out and wonders why there were so many issues with our table. My friends wife said that her steak was medium and he rudely told her that "this is how i do medium rare" (with no pink) and stared her down. Then he asked the table what the other issues were, my friend said that his streak was covered in garlic and that wasn't stated on the menu. The chef said that there wasn't any garlic on the plate, but there was a lot of roasted garlic cloves (which were pretty good if you ask me), then i said that my steak was half the size of my friend's and he looked at me and said "oh, well that's the way i cut it" and then walked away from us. We were all stunned by what happened. We all came to spend $75-$80 a person on dinner and none of the staff in the restaurant seemed to care that the chef completely disrespected us. He acted as though we weren't good enough to eat his food, which is a terrible attitude to have.
About 10 minutes later the owner was staring at us, and I waved her over to our table, we told her what happened, but i am sure she already knew as she is married to the chef. She apologized to us and said she didn't know what was wrong with him and nothing was done by her to make us feel better. At the end of dinner the owner came back and apologized again and we asked her what we did to deserve being scolded by the chef. We asked her to go to the chef and ask what we did to upset him and she refused to ask him, saying the kitchen was too busy. We said that there was only one other table there and they were finished their meal, so we didn't see why she couldn't talk to the chef, but she refused and told us they were going to comp us desserts and "we should call it a day". They brought out two desserts for the six of us and actually charged us for them on our bill. We had to get that fixed as well. They think they don't have to serve their locals well and i hope they know that without us they won't survive. They should stick to being food stylists and stay out of my neighborhood.
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