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  • I'm no apple fanboy. I'm not a fan of Apple products, I find their proprietary walled garden annoying. I hate how they put "i" in front of everything. I use linux. But my daughter had an iPod, and the itunes install on my vista machine failed to update itself or the ipod. I know, the first problem is vista, but apple doesn't support linux, so I had no choice. So after an hour of clearing every vestige of apple software on that machine, and re-installing itunes, I finally got it to work. So I connected the iPod to it, and it updated for a while, and then bricked itself. So I called the apple store, and they told me I need an appointment to see the "genius bar". Right there, I knew I was in trouble. So I arrive at this place, and check in with the smug kid wearing a turtleneck. 30 minutes later, I ask the smug kid if they are ready to see me, and he tells me they are behind and it will be another 15 minutes. So I go read slashdot until they are ready to see me. They take the ipod and can't get it to turn on. They tell me there is nothing they can do, even though it was their software update that did this. Then they tell me that I can get a replacement for $99. What a deal. I had little choice so I bought the thing. But, I few days later, it bricked again on the itunes update. Not sure why, I take it back, knowing it has a 30 day warranty. But they refuse to honor the warranty, giving me some crap about water damage. They didn't have any more of those in stock and probably didn't feel like ordering any more. I ask to speak to the manager, but he was no more helpful than the "genius". I was about ready to ring the turtleneck of one of those smug bastards. I finally left before I actually did. Never again will I deal with apple.
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