Purchased 2 small blizzards for $3.99 each. In one of them, the ice cream was so low that you couldnt even see it above the rim. I kindly addressed my concerns with the manager (Jeremy) informing him that i make this same purchase regularly & showed him the huge difference in the 2 small blizzard. Never mind the fact that the blizzard has a mound shaped lid- not a flat one like a regular soda cup- so it even looked weird. He immediately became extremely irritated -saying "that is how the blizzard is supposed to be!!! He never even acknowledged that i had a problem, he didnt apologize or offer to remake it, was very DISMISSIVE in front of our daughter (the real DQ fan). When i saw that he was upset, i didnt feel comfortable even asking for a refund, so i just said, "Ok, thank you." He didn't reply, he just SLAMMED the drive thru window shut! Weirdest (&worst) experience EVER with any manager in any field. I would give them ZERO stars if this were possible!!!