It's really not that bad! Compare to the California DMV, this is a breeze. You might have to wait in a line to get your ticket, but it does move fast. Once you're in, it's just waiting for your number to be called. Pretty easy system, you number is called and you go the the directed window. Seem's like every time I have to come back, never having the correct paper work. I know the employees have to deal with the very rude customer base. But I really appreciate the ones that are still in a good mood. This location is huge, has a lot of traffic in the parking lot.