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  • I have to agree that this is one of the poor examples that Giant Eagle has. Granted, it has the basics you need, and is 1 of the biggest in the city itself. Finding things takes work. My big gripe is that it has one of the weirdest and most illogical layouts that I've seen. It actually takes time to find what you need as compared to most stores where once you are in there a few times, you easily find everything. Parts of this store are diagonal and that causes you to go in every direction possible. Here is a quick summary of the setup as it can be classified as a maze: 1.) When you enter the store through the slow wide door, you go to the left and walk past the front registers to produce. Normal enough. 2.) From produce in front of you (a quasi L-shaped department), you take a quick left and go diagonally to the right to walk past the pharmacy. Take a hard right down aisle 1 and then you hit the bakery. 3.) From the bakery, you walk along a long meat wall. Diagonally to the left, you'll find the service meat/seafood counters. And because how the wall goes diagonal to the left, the sign for Aisle 9 is facing diagonally to the right so you don't miss it because the 1 side is longer towards the back than the other. (Aisles 9-14 are almost twice as long as 1-8). 4.) From meat, you have frozen straight back on a long back wall in its own cove. A hard right (if you bypass frozen) brings you last to hot foods, the deli, and then facing in front of you, the Customer Service desk which is tucked away in a corner (not really visible when you walk in the store). 5.) Once you pass the deli and customer service, take a hard right, then to the left (almost a U-turn) to the checkouts, and then you take a hard left to leave. Most of the other Giant Eagle stores are much more logical in how their aisles and deparment locations are set up. You're not going every which way to try and find things. Also, the service isn't that great as one of the other reviews said. Given that, I would take Market District on Centre Ave or GE on Murray Ave over this store. However, for those who remember the Giant Eagle on Centre Ave at N. Craig St, nothing beats how BAD that store was. There is a reason that store was nicknamed "the dirty bird." Compared to that North Oakland store that closed several years ago, Shakespeare St GE is light years ahead.
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