This experience was top quality!!
Just finished a 5K today and needed to return an item I bought a few days ago. I went into the store and was pleasantly directed to the customer service counter for returns. The blonde woman that helped me was so nice and sweet. She not only helped me with the return, she also gave me a wonderful laugh. We talked about running and fashion we should wear when running. Even if only for 5 minutes, this really made my day!
Thanks REI!!