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| - Buyer beware, you're in for a scare.
I mentioned this in my review for their sister company, Direct Buy of East Valley. Basically, after a veterans' parade, I was cornered and harassed by men of Direct Buy and Sears Vacation. Literally, they blocked me into a corner and wouldn't let me leave unless I acquiesced to their interrogation. My first thought was "Are these guys really employees?" because I felt like I was in a stick up. Thankfully, instead of killers, they ended up only being financial scammers. The information they wanted was personal-- phone, zip, full name--the works. They quickly muttered something about a "raffle" for a tv and a cruise, but instead of letting me answer in refusal, they jumped immediately into shoving their note-taking iPads in my face and repeating the information they needed from me. They would not let me leave even when I turned away. Threateningly cornering random timid people like animals is not a way to gain new customers.
At this point, I just wanted them to leave me alone, so in my anxiety, I unfortunately gave up precious information. I regret it immensely, especially after doing further research online and finding out that both companies employ aggressive telemarketing schemes in order to break down vulnerable citizens and rob them out of house and home.
Sears Vacation is run by a timeshare company in Scottsdale called International Cruise and Excursion. Try your hand at looking up their consumer complaints; they have a long track history of scamming consumers. I found out they specifically go to veteran events in order to target our military men and women. Yes. They went to a veterans parade in order to scam these brave people at a parade of remembrance. These companies are shining examples of true, red-blooded Americans.
Just like Direct Buy, after multiple telemarketing calls, they try to convince you to go to one of their pressure sale "presentations". As a ploy to entice you to come, they offer you "incentives", like raffles, vouchers, or "free cruises" (which, by the way, aren't free after all). Their ultimate goal is to get you to sign up for their expensive travel program, where the purported benefits are actually more expensive than if you just used websites like Expedia and Travelocity. So you pay more to get worse deals. Woohoo capitalism! No wonder their current customers aren't satisfied. Looking again at consumer complaints also shows that getting a refund straight from them and not from a charge back is like finding a unicorn. Not only that, but from the information I've gathered, it seems probable that Sears Vacation isn't even part of Sears the department store we all know. They only use the name in order trick consumers into familiarity.
Just like with Direct Buy, I refuse to get involved with a company that employs tactics that make me feel unsafe. If you're going to go out of your way to cause me to feel threatened, at least offer good deals that are real?
tldr; don't be like me. Don't get caught on the same sidewalk as Sears Vacation and Direct Buy. If they ever find you in a corner, RUN. Run as if you were running away from an actual cannibal.
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