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| - I live in the neighborhood, I looked the menu up online and decided that the man and I would go to a nice Nevada style tavern.
Walk in and nice high seats that encourage community seating. Super fun! Lots of big TVs. Lots of beer. What isn't to love? Oh, just about everything!
I order the beer bites. Pizza dough balls with three sauces for dipping. Yum-o! That and my drink were about the ONLY decent things about this place. (And the tomato soup). The drink I had was some martini, whatever the chocolate/caramel/coconut one is, I had it.
My male companion ordered a margarita and the bartender didn't put a salt rim on it...you are bartender right? How do you not know to do that??
Everything on the menu sounds amazing, I will have one of everything! We decided that we were in a bar food burger kind of mood. ***Note to our waitress, Erin, WRITE THINGS DOWN!!!! I ordered a simple cheeseburger with Swiss and cheddar, well done. My super hot date ordered a bacon cheeseburger with Swiss, she had to ask him again to clarify his order. Maybe she should have WRITTEN THINGS DOWN at this point if she couldn't remember.
We get our burgers. They look sooo good, I want to devour it. I take a bite, it's like the best burger I ever had, until my next bite included a half melted bite of AMERICAN cheese. Gross. But you know, no one WROTE MY ORDER down. He cut into his burger which looked so tasty I wouldn't let him eat it until I posted a photo of it to Facebook. And it's covered in BBQ sauce. No, he didn't order the BBQ burger he ordered a bacon cheeseburger. Hmmm. She even asked him didn't he order a BBQ burger? Well, if you had WRITTEN THE ORDER down on a piece of paper you could have seen that no, he did not, he ordered a bacon cheeseburger.
Both burgers had to be redone. And again, she has to ask us what our burgers were. WRITE IT THE EFF DOWN IF YOU CAN'T REMEMBER!! We get our burgers, simple cheeseburgers after an eternity, his is great. Mine however, must have been grilled where the hottest peppers in all the world were because my lips were on fire to the point where I was crying. My dude asked if they season the meat and she said no, so obviously someone didn't clean the grill. Gee, thanks, for the most unpleasant burger experience ever. Our server did offer to make me something else. And wait a third time for food? No thanks. I will have better luck at home at this point.
Our burgers were generously taken off the bill, but we were still charged for fries and soup which COME with the burgers. Personally, I think after messing up both burgers once and having a replacement sent back for ungodly spicy-ness that a visit from a manager would have been appreciated or the entire bill save for our alcoholic drinks comped.
Our bill came to $35.00 after our $10.00 cheeseburgers were taken off which would have made our bill $55.00 ish. We tipped $10.00 for terrible service (we had to remind her about waters we ordered, drinks took forever to be delivered to our table-we could see them sitting on the bar, we had to ask for appetizer plates, the menus which LITERALLY are nearly half the size of the table were never picked up, and the ordering debacle..she did not deserve that tip at all! It wasn't even busy, she had two tables, one guy and the two of us!) Of course maybe the cooks couldn't read her...oh, wait, she didn't WRITE ANYTHING DOWN, so there was nothing to read.... So who really knows why I got american instead of cheddar cheese. And I doubt she poured pepper spray on my second burger, but the tip I really wanted to leave is...
ERIN. WRITE. DOWN. YOUR. ORDERS.
I wanted to write it on the check so the manager could see it, but I left a cash tip and didn't want to end up on Facebook looking like a cheapskate who doesn't know how to tip on a bill even with things taken off and a snarky comment which I saved for Yelp so everyone can see it.
My advice is IF you visit this place ask your server to write your order down so there is no confusion. Don't go expecting good, prompt service. The food is delicious...the stuff that comes out CORRECT from the kitchen anyway. If you don't go out often and you want to treat yourself to a nice evening out to just relax and enjoy good food, THIS IS NOT THE PLACE TO DO THAT!
I can promise I will NOT be back.
On a happy note I had a banana and strawberries at home for dinner, I wrote it down and nothing got messed up, I give myself five stars for great service!
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